Question 1

Donor Relations

Accepted Answer

Contact Donor Relations at 310.751.0583 or information@revest.org (mailto:infor@revest.org)and select the topic Donor Relations/Mailing List/Donor Receipts.

Our Donor Relations Team is ready to help you with any questions or comments you have such as:
 • Requests to modify mailing frequency
 • Changes to your contact information
 • Requests to reissue receipts
 • Questions about your account

Question 2

ONE TIME (NON-RECURRING) DONATION REFUND POLICY

Accepted Answer

If you have made an error in making your single, one-time donation to REVEST Foundation, we will honor your request for a refund made within 45 days of your donation. To request a refund, call our Donor Relations Department at 310.751.0583 Refunds are returned using the original method of payment, except cash donations will be returned via check.  If you made your donation by credit card, your refund will be credited to that same credit card, within 5-7 business days, depending upon the financial institution and credit card type.

Question 3

Recurring Donation Change or Stop Policy

Accepted Answer

To change or stop your monthly recurring giving, please call us at 310.751.0583 or information@revest.org (mailto:infor@revest.org)

Question 4

Recurring Donation Refund Policy

Accepted Answer

Donors have the option to give recurring donations. REVEST Foundation will be able to refund the previous month’s donations only.

Question 5

Overpayment or Error Refund Policy

Accepted Answer

Where an error has been made by REVEST Foundation or a banking facility which results in an overpayment being made, REVEST Foundation may, in consultation with the donor, refund by either a credit of the overpayment to the donor, or alternatively by check for the full amount of the overpayment. Checks will be sent within 30 days to the donor’s address on file.

Frequently Asked Questions

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